General Collection in Grand Island, NE
Address: 310 N Walnut St
Grand Island, NE 68801
USA
Phone: 308-381-1423
E-mail: generalcol@hamilton.net
Categories
Financial
Business Type: Billing and Processing Services
Business Type: Collection Services
Business Type: Financial Institution
Business Type: Financial Planning
Licensed : Yes
General Collection Co Inc  
General Collection Co., Inc commenced business in 1959. With over 100 years of combined experience, the company has grown to 30 employees. We are a full service debt collection agency, with the ability to collect funds from all over the U.S.

It is our mission to see to it that our company is successful in complementing the credit departments of all clients. All parts of the recovery process are significant, from the collector to the legal personnel. We always put our client's best interest first!

Our company believes that people have the greatest impact influencing payment and that well trained credit collectors are more productive when maintaining relationships. We emphasize quality calls and collection demand letters, allowing us to help the debtor find ways to pay. This basic approach has helped General Collection double our business in the last five years.

While our primary objective is to collect the monies, we are also concerned with maintaining the goodwill of all our debtors. General Collection has a strict code of ethics in line with American law to enforce bad debt collections, which we constantly monitor to ensure a professional approach.

  • Grand Island Chamber of Commerce
  • Grand Island Area Economic Development Corp.
  • Aurora Chamber of Commerce
  • Central City Chamber of Commerce
  • St. Paul Chamber of Commerce
  • Nebraska State Chamber of Commerce
  • Member of the Better Business Bureau
  • ACA International
  • Great Plains Collectors Network
  • Nebraska Diplomats
  • Spanish Chamber of Commerce
  • American Collector's Association
  • Nebraska Collector's Association
  • Time Finance

A Certified Collection Agency

We are certified through the Professional Practices Management System of ACA International, the Associated of Credit and Collection Professional (ACA). General Collection Co. is one of the first 50 agencies to be certified.

This Means:

  • Increased efficiency for better customer service
  • Improved data security and physical security
  • Improved solutions to compliance issues resolution
  • Enhanced disaster recovery
  • More effectively trained staff
  • Continuous measurement of client satisfaction
  • Faster resolution of client services issues
  • Company-wide commitment to quality assurance
  • Documented procedures for consistent performance
References

Saint Francis Medical Center is very satisfied with the excellent work that General Collection has done working with our accounts. Since 2003 they have reviewed and put into practice the “Reference Guide of Catholic Health Initiatives (CHI), Our Values and Ethics at Work”. This process has worked with treating the people that have accounts with General Collection for Saint Francis Medical Center with dignity, integrity, and compassion.

-Saint Francis Medical Center


General Collection Co Inc — Financial — Grand Island

posted by marks